1 hour ticket response
Fast assistance is our ultimate concern and that is the reason why we have a team of knowledgeable customer support engineers who are eager to offer a rapid reply to any question that you might have. Simply submit your technical support ticket from your Hosting Control Panel and we will respond back to you within sixty minutes at the latest. In fact, we strive hard and aim for a 20–minute tech support ticket response time.
An Exceptional Client Support Service
Each member of our customer care team has lots of years of experience in the shared hosting plans industry and almost all of them have been with us for at least five years. They are all prepared to answer all your questions in the most proficient way possible.
An Easy–to–Browse Help Center Section
To help you get a quick suggestion on how to use a certain feature, we have integrated a really intuitive Help Center section in your Hosting Control Panel. You can search through a broad collection of web hosting account management articles and website administration articles, examine the F.A.Q. section or watch our step–by–step video tutorials.