Customer Support Channels
A 1–hour Response Guarantee
Giving excellent support in time is our high priority, so we support each shared hosting plans plan with a 1–hour ticket reaction warranty. The moment you supply a ticket or post a message, our customer technical support staff will try their best to present the most acceptable remedy for your situation and to supply you with information quickly.
A Top–quality Support Service
You can email us 24x7x365 with any question you might have relating to our products. We have now consultants on duty everyday to provide instructions whenever required. You’re able to use the ticketing system or post a message whenever you want, or pick up the phone or make use of the online chat through business hours.
An Intuitive Help Section
We have built–in a broad practical knowledge base into the Control Panel so that you can acquire very helpful step–by–step guidelines at any time. Each area of the Control Panel features its own contextual help area featuring a variety of how–to posts. We have also organized video clips to offer you with a better visual representation of how to carry out any presented procedure.