A 99.9% Server Uptime
We have built our shared hosting platform using reliable hardware and significantly modified software. Our admins have installed a customized version of Security–Enhanced Linux on our web hosting servers to ensure optimal security and dependability. We have installed several DDoS prevention mechanisms along with powerful firewalls to make sure our internal network is invincible and safe.
Our shared hosting plans packages offer a 99.9% server uptime guarantee. And regardless of which datacenter you select, the guarantee remains unchanged.
A 99.9% Network Uptime
When you develop your very own cloud hosting system, it’s crucial that you also build your own network infrastructure. For this reason, we built a custom–configured internal network in each one of our datacenter facilities. Relying on enterprise–class Juniper switches and routers, our internal network allows for incredibly fast data transmission rates and is also fully redundant.
Because of this, you will enjoy a 99.9% network uptime in our USA data center, in our UK data center, in our FI data center, in our East Europe data center and in our AU data center, no matter which web hosting package you have selected.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. If you are not happy with our web hosting services, or if you think that they are inadequate, or if you decide that you must use a Linux VPS web hosting plans instead of a cloud hosting package – you will get a refund, no questions asked.
All domain name registrations are non–refundable, but you’ll keep total control of your domains even if you delete your account with us.
24/7 Technical Support
When you operate a hosting company, your tech engineers are extremely important. That’s why we have diligently assembled a highly accomplished group of techs, each with many years of practice behind his back. With their help, we offer 24x7 support with all our web hosting solutions.
And not only that, we offer a 1–hour response time guarantee. All inquiries are answered in under sixty minutes and our average ticket response time is well under 20 minutes!