Live Chat Support in Shared Hosting
Along with the telephone and ticket support, our company provides live chat support as well. You will be able to contact us every day, including weekends and holidays, and we can give you more details about the shared hosting plans that we supply if you are not a customer yet, or about basic and billing questions if you already have an account. Though for solely tech issues you'll have to open a trouble ticket to the tech support, because such issues need extra time to be resolved, you can still get in touch with us on our live chat for some tech details. For example, we will assist you to set up an email address in your email client or troubleshoot a variety of problems, saving you a long time. Even when our phone lines are already off for the day, you will be able to speak with a live person.
Live Chat Support in Semi-dedicated Servers
Thanks to the live chat support service that we supply with all of our Linux semi-dedicated servers, you are able to get the replies for any questions you may have or get lots of problems taken care of instantly. The service is accessible every day, which means that you can speak to an agent even on weekends and holidays. If you're not sure which plan would be better for your sites or if our state-of-the-art cloud hosting platform covers some system requirements, you may come on the live chat before purchasing anything. If you are a current customer, you are able to receive more details about account settings, billing issues as well as a number of common technical problems you may encounter, let's say in case you are unable to install an e-mail account in a client on your personal computer. Our live chat will save you a considerable amount of time regardless where you are or when you contact us.